Larry Solow and Brenda Fake have combined their knowledge of Lean/Six Sigma, change management, and Human Systems Dynamics to offer a new, more realistic way to implement and sustain process improvement initiatives.
Their book, What Works for GE May Not Work for You: Using Human Systems Dynamics to Build a Culture of Process Improvement was released on May 19th by CRC Press (www.crcpress.com).
Here is an excerpt from the CRC Press website:
Companies continue to waste voluminous resources and morale to implement Six Sigma processes with little to show for that investment. Most often, they fail because of their static approach, treating Six Sigma like it is a magic tonic rather than a participatory process. Based on complexity and chaos theory, this novel work presents ways to facilitate Six Sigma in the real world your company inhabits, where change is constant and exceptions are hardly the exception. Case studies reveal ways to navigate common mistakes and demonstrate how to integrate new processes with past efforts to obtain lasting progress that is reproducible and worth the effort.
Click on the book cover to visit the book’s page on the CRC Press website.
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