“People -and organizations — DON’T act like “well oiled machines.” They are better thought of as gardens — integrated, complex, constantly changing systems that often defy the laws of “guaranteed,” “cause and effect” models of change.
Concepts and tools include:
- Recognition of systemic patterns
- Use of the “C-D-E” framework to influence those patterns
- Implementing process improvement in complex systems: Lean, Six Sigma, and other process improvement initiatives are often implemented using a linear, “cookbook” approach. This body of concepts and tools offers ways to better match implementation to the complex patterns of the people, teams, and organization.
- Strategic Fitness Planning: SFP focuses on new ways to assess current and future organizational, technological, competitive and marketplace patterns. It then offers ways to influence those in desired ways.